Client Engagement Manager

The Client Services Manager is responsible for maintaining Vocanic’s relationship with clients. The role requires a passionate and dedicated individual with strong organizational skills that builds, maintains and grows client relationships and ensures that deadlines are met at all times.


  • Determine how to bring the best of Vocanic’s capabilities to the client.
  • Responsible for solidifying and expanding client relationship
  • Contribute and lead client presentations
  • Manage day-to-day activities of the full engagement team.
  • Support team in executing various workstreams.
  • Ensure engagement stays on track and is focused on delivering valuable insights to the client.
  • Ensure all deadlines are met
  • Work closely with the tech team and Account Manager
  • Ensure smooth activation and execution of projects


  • 3 to 5 years of experience in related fields.
  • Strong client management skills.
  • Excellent writing and communication skills.
  • Prior experience in a Digital/Interactive Agency preferred

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